Inbound Calls
Never miss a call again.
Your AI agents answer 24/7, qualify every call, answer common questions and take messages. Every caller is greeted, understood and directed to the right place.
Inbound AI Agents
Every call gets the right answer.
Intelligent 24/7 reception
Always availableYour AI agents answer every inbound call, day and night, weekends and holidays included. No call is missed, no customer waits in line.
Call qualification and routing
Smart routingThe agent identifies the caller's need in seconds and routes them to the right department, human agent, or automated action.
Automatic FAQ response
Instant responseHours, pricing, availability, policies — the agent answers common questions instantly from your knowledge base, without human intervention.
Message taking and appointments
AutomatedThe agent takes detailed messages, schedules appointments in your calendar and sends confirmations automatically via email or SMS.
Advanced Problem Management
Professional & EnterpriseDetect, track and resolve every problem reported by your callers.
AI analyzes every call, automatically detects problems and opportunities, and integrates them into a structured workflow inspired by ITIL best practices.
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AI Resolution
Details
AI resolves the problem in real time
During the call, the AI agent detects the problem, diagnoses the cause, and applies the solution — all in real time. The customer hangs up with their problem resolved, without ever being transferred.
- Automatic problem detection during the conversation
- Diagnosis and resolution without human intervention
- Real-time categorization: technical, billing, product
Click to return to the scene
Shared Capabilities
Every agent also benefits from these capabilities.
Context and memory
The agent recognizes your clients and remembers past conversations. Every call picks up where the last one left off.
Knowledge base
Your agents learn from your documents. Products, pricing, policies — they know what they are talking about.
Full customization
Customize the tone, greeting message and behaviour of each agent in a few clicks.
Transfer to a human
The agent transfers the call to your team with full context when the situation calls for it.
Ready to start?
Your first AI agent,
in 5 minutes.
Configure an agent, activate a local number and launch your first calls. No monthly subscription to test.
Built in Quebec · Hosted in Canada · No commitment required